Privacy Policy

Last updated: November 2, 2025

1. Introduction

Netix Fibernet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Referral Program platform. Please read this privacy policy carefully.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when registering for our referral program:

  • Full name (first and last name)
  • Email address
  • Phone number
  • Payment information (bank account details or UPI)
  • Referral code and usage data

2.2 Customer Information

When you refer a customer, we collect:

  • Customer name and contact details
  • Service address and location coordinates
  • Product/service preferences
  • Order and transaction information

2.3 Automatically Collected Information

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on platform
  • Referral link clicks and conversions
  • Session data and cookies

3. How We Use Your Information

We use the collected information for the following purposes:

  • To create and manage your referral account
  • To track referrals and calculate commissions
  • To process commission payments
  • To communicate with you about your account and referrals
  • To provide customer support
  • To prevent fraud and ensure program integrity
  • To improve our services and user experience
  • To comply with legal obligations
  • To send promotional materials (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist in payment processing, analytics, and hosting
  • Business Partners: Only as necessary to fulfill referral orders
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

We do NOT: Sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encrypted data transmission (SSL/TLS)
  • Secure password hashing and authentication
  • Regular security audits and updates
  • Access controls and employee training
  • Secure cloud infrastructure

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Track referral link performance
  • Maintain your login session
  • Analyze website traffic and user behavior
  • Personalize your experience

You can control cookie preferences through your browser settings.

7. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request deletion of your account and data
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Receive your data in a structured format
  • Withdraw Consent: Revoke consent for data processing

To exercise these rights, contact us at support@netixfibernet.com

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account closure, we may retain certain information for legal compliance, dispute resolution, and fraud prevention purposes (typically 7 years).

9. Children's Privacy

Our referral program is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will promptly delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Changes to This Privacy Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or a prominent notice on our platform. The "Last Updated" date at the top indicates when the policy was last revised.

12. Contact Us

If you have questions or concerns about this privacy policy, please contact us:

Email: privacy@netixfibernet.com

Support: support@netixfibernet.com

Phone: +91 9288232727

Office Locations: Delhi, Haryana, Bihar, Uttar Pradesh

By using the Netix Fibernet Referral Program, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.